Privacy Policy

Saivel Marketing & Automation LLC (“Saivel,” “we,” “us,” or “our”) is committed to protecting the privacy of those who visit our website and engage with our products and services. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit saivelmarketing.com or any related subdomains (“the Site”), submit a form, or communicate with us.

By using the Site or our services, you agree to the collection and use of information in accordance with this Privacy Policy.

We may collect the following types of information:

• Personal Identification Information — name, email address, phone number, business name, and mailing address when voluntarily provided through our forms, surveys, or direct contact.
• Business Information — industry, business type, service preferences, and other details you share when inquiring about or purchasing our products and services.
• Usage Data — information your browser automatically sends, including pages visited, time spent on the Site, IP address, browser type, device type, and referring URL.
• Communications Data — records of emails, SMS messages, live chat conversations, and form submissions between you and Saivel.

We use the information we collect to:

• Provide, operate, maintain, and improve our products and services;
• Respond to your inquiries and fulfill your requests;
• Send service-related communications, such as appointment reminders, order updates, and account notifications;
• With your explicit consent, send marketing, promotional, or informational text messages and emails about Saivel products and solutions;
• Analyze how our Site and services are used in order to improve user experience;
• Comply with applicable legal and regulatory obligations.

Saivel Marketing & Automation LLC may send you SMS or text messages if you opt in to receive them. The following terms govern SMS communications:

• Mobile information, including your phone number and SMS consent, will not be shared with third parties or affiliates for marketing or promotional purposes.
• Text messaging originator opt-in data and consent will not be shared with third parties for their own marketing purposes.
• We may share information with service providers that assist in the technical delivery of SMS messages on our behalf, but only as necessary to provide those services.
• You may opt out of SMS communications at any time by replying STOP to any message.
• Reply HELP for assistance, or contact us at support@saivelmarketing.com or 253-785-8041.
• Message frequency may vary.
• Message and data rates may apply depending on your wireless carrier and plan.

We do not sell, rent, or trade your personal information to third parties. We may share information in the following limited circumstances:

• Service Providers: third-party vendors that assist with website hosting, cloud services, CRM and automation tools, email and SMS delivery, analytics, and related operational services;
• Legal Requirements: when disclosure is required by law, court order, regulatory authority, government request, or when necessary to protect our legal rights or the safety of others;
• Business Transfers: in connection with a merger, acquisition, sale of assets, or similar business transaction, subject to applicable privacy protections.

Our Site may use cookies and similar technologies to improve functionality, understand Site traffic, and measure marketing effectiveness. You may configure your browser to refuse cookies or alert you when cookies are being sent, though some Site features may not function properly if cookies are disabled.

Saivel implements commercially reasonable technical and organizational measures intended to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

Depending on your jurisdiction, you may have rights regarding your personal information, including the right to:

• Access personal information we hold about you;
• Correct inaccurate or incomplete information;
• Request deletion, subject to applicable legal requirements;
• Withdraw consent where processing is based on consent;
• Opt out of marketing communications.

To exercise these rights, contact us using the information below.

Our Site and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Our Site may contain links to third-party websites or platforms. We are not responsible for the privacy practices of those third parties.

We may update this Privacy Policy from time to time. When material changes are made, we will update the “Last Updated” date shown above.